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WHAT IS RIDDLE ROOM?

Riddle Room is an escape room, also called adventure game, located in central Stockholm. It is tailored to give an immersive experience with a unique combination of clues and puzzles.

 

WHAT IS AN ESCAPE ROOM / ADVENTURE GAME?

Escape room, or adventure game, is a concept in which a group enters a fictional and physical game. Players solve an adventure through puzzles and clues during one hour. The adventure game requires no physical strength. The emphasis is on finding solutions and strategies. Escape rooms are popular as team-building exercises for companies, but are also great for other groups who want to share an experience. The first game was created in Japan in 2007 and the concept has been widely spread throughout the world during the 2010s.

 

ARE THE ROOMS SCARY?

The experience is not meant to be frightening, but exciting, challenging and mysterious. However a few young children may find it a bit too exciting. 

  • The door to the adventure will not be locked. You can always leave the room in the unlikely event that you feel uncomfortable.
  • You will not meet any living creatures in the adventure (neither actors, nor animals).
  • Light and sound are used in the rooms as part of the setting. If you wish, light and sound can be adjusted to give a slightly less mysterious feeling.

 

HOW MANY CAN PLAY TOGETHER?

The games are designed for teams of 2 to 6 participants.

 

CAN I PLAY ALONE?

We recommend that you gather a team and play as a group. It increases your chances of solving the adventure and provides a more enjoyable experience. If you still want to play alone, we can arrange that. 

 

WE ARE MORE THAN 6 PERSONS THAT WOULD LIKE TO PLAY TOGETHER. IS THAT POSSIBLE?

We recommend 6 players as the maximum number of participants in each adventure. With more players, the group’s dynamics change and the experience may not be as fun. Some groups choose to be 7 persons anyway. 

If you are more than 6 people who want to play, you can:

  • Divide into two groups and play the two adventures in parallel;
  • Divide into two groups and while one group is playing, the other is waiting in Riddle Room’s lobby;
  • Divide into two groups and while one group is playing, the other visits one of the many nearby restaurants, bars and cafés.

 

HOW LONG DOES IT TAKE?

The whole game takes about 1 hour and 15 minutes. At first, we explain the rules, then you play and finally we sum up the game round.

 

IS THERE AN AGE LIMIT?

The adventures are appreciated by all ages and children often come with smart and creative solutions! But the games are complex and not explicitly adapted to children. Therefore, we recommend 8 years as the minimum age. If you are under 16  you must be accompanied by an adult.

 

CAN CHILDREN PLAY WITHOUT ADULT SUPERVISION?

At least one adult (from 16 years old) must participate in each group. The games are too difficult for children to handle by themselves.

 

WHAT LANGUAGES ARE AVAILABLE IN THE GAMES?

Information about, and in, the games are available in Swedish and English. But he games are mainly based on solving puzzles and clues – not on information through text.
 

IS THIS HANDICAP ACCESSIBLE?

We regret that the games are not wheelchair accessible. But the rooms do not require climbing or physical strength to complete. You may need to use some of your five senses and be able to bend your back/knees. Please contact us if you would like more information.
 

HOW SHOULD I DRESS?

Regular clothes are fine, but we recommend that high-heeled shoes are left at home!

 

CAN I EAT AND DRINK AT RIDDLE ROOM?

Soft drinks and snacks are sold at our lobby. 

In the lobby there is room for a total of c. 14 people to sit. It is possible for up to c. 7 people to sit together around a table.

Food and drink stays in the lobby and should not be brought into the adventure.

In the immediate vicinity of Riddle Room several restaurants, bars and cafés are located. A few blocks away the well-known restaurant street, Rörstrandsgatan, is located.

  

IS IT A GOOD IDEA TO TAKE A DRINK BEFORE VISITING RIDDLE ROOM?

Alcoholic beverages are a poor match with adventure games! You will need your brain in its sharpest condition. Our hosts may deny intoxicated visitors access to the venue and adventures.

 

HOW DO I BOOK?

Booking is made through our website. We use the booking system Bookeo. 

  

DO YOU HAVE LAST-MINUTE BOOKING?

You can book online at our website up to 24 hours before your visit. It may be possible to make a last-minute booking by sending an e-mail to info@riddleroom.se

 

WHEN SHOULD WE COME?

We recommend that you come about 5-10 minutes before your game starts.

 

WHAT HAPPENS IF I AM LATE TO MY SESSION?

You book an exact time slot and other players may be booked after you. If you arrive late you may be denied access. No refund will then be made. The timer will start at your scheduled time and it is up to your team to choose to move forward if a member or two is late.

 

WHAT HAPPENS IF I ACCIDENTALLY DESTROY SOMETHING?

Objects in the games are intended to be touched, but it is important not to use force that will break objects or furniture. Accidents may happen to anyone, but deliberate destruction may be charged the player.

 

I WOULD LIKE TO BRING AN EXTRA FRIEND AFTER I’VE BOOKED. IS THAT POSSIBLE?

You can bring more people. Payment for the extra participants is made at the venue before the game.

 

CAN YOU HOST CORPORATE EVENTS AT RIDDLE ROOM?

Of course! Mail info@riddleroom.se if you want to plan your event. If your company needs an invoice we will arrange that.

 

CAN I BOOK A PRIVATE GAME?

All games are played by closed private groups.

 

HOW MUCH DOES IT COST?

The lowest price for a group regardless of the number of participants is 750 SEK (includes tax).

The price is 250 SEK per adult and 200 SEK per child (up to 15 years).

 

HOW DO I PAY?

At the venue we accept payment with the most well-known Credit cards and Debit cards and Swish. For online payment we use Stripe gateway. 

If your company needs an invoice we will arrange that.

 

HOW DO I CANCEL MY RESERVATION?

Once you have made your booking through our website, there is a link in the confirmation e-mail that is sent to you. Follow the link to cancel your booking.

  • You can cancel or change your booking free of charge up to 48 hours before the game is scheduled.
  • If you cancel or change the time 48 to 24 hours before the game is scheduled, you will be charged half the cost (50%).
  • If cancellation is made less than 24 hours before the game is to start, the full amount will be charged (100%).

 

HOW DO I CHANGE MY RESERVED TIME SLOT?

Once you have made your booking, there is a link in the confirmation e-mail that is sent to you. Follow the link to change the time of your booking.

  • Changes can be made without any charge up to 48 hours before the scheduled time.
  • If the change is made 48-24 hours before the game is to start, you will be charged half the cost (50%).
  • No rebookings can be made when less than 24 hours remain until the scheduled slot.

 

ARE TICKETS REFUNDABLE?

Tickets are refunded if the event for any exceptional reason is canceled. The way you get your money back depends on how you bought your tickets.

  • You can without charge cancel or change your booked time up to 48 hours before the game is scheduled.
  • If you cancel or change the time 48 to 24 hours before the game is scheduled, you will be charged half the cost (50%).
  • If cancellation is made less than 24 hours before the game is to start, you will be charged the full cost (100%).

 

HOW ABOUT SECURITY?

There are no dangerous tasks in the games. For security reasons, we never lock visitors into the rooms. You can always leave the game if you wish. The adventures are equipped with fire alarms and there are fire extinguishers outside the rooms if needed. The games are monitored with security cameras throughout the visit and if you should need help, we will assist you!

 

DO YOU HAVE A GIFT CARDS?

Yes! It’s a perfect gift! Gift certificates can be purchased on this website and at our venue.