Private policy

Our website is : https://www.riddleroom.se.

This Privacy Policy explains what kind of personal data we collect from you when you use our services and how we use that data.

Personal data collected by CvH Entertainment AB / Riddle Room (hereafter Riddle Room) will not be passed on, sold, or made available to third parties for marketing purposes without the data subjects’ personal consent. In order to provide data subjects with the desired service or transaction, it may be necessary to pass information to other companies, service providers, or third parties who process the data on Riddle Room’s behalf. Riddle Room strictly requires its service providers to use personal data only to manage the requested services. Moreover, Riddle Room ensures that its service providers and sub-processors always act in compliance with applicable laws regarding the protection of personal data and pay particular attention to the confidentiality of such data.

Riddle Room ensures that personal data will only be kept for the time necessary to fulfill the purposes for which it was collected and per applicable laws and regulations.

Cookies

We collect information and potential personal data about our website visitors by the use of cookies.

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

– Help remember and process the items in the shopping cart.

– Understand and save user’s preferences for future visits.

– Keep track of advertisements.

– Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you disable cookies, some features will be disabled It won’t affect the users experience that make your site experience more efficient and some of our services will not function properly.

However, you can still place orders.

Interaction

We may collect other data that you submit via our social media accounts as well as other means of communication. For example, we may collect personal data when you provide feedback..

Booking data

We collect information from you when you place an order, fill out a form or enter information on our site.

The type of data we collect is email address, name, phone number, reservation date and time, payment type.

In case you make an online reservation, certain personal data is handled by Bookeo’s booking system (https://www.bookeo.com).

Our platform for online payments is Stripe, (https://stripe.com/se).

 This processing is based on your consent. We only collect and process this data for the provision of our service.

Pictures

With the permission of the players we take pictures of the groups after the game and upload it to social media platform or send it to you by email. Inform the game master if you don’t want your team picture to be uploaded to Facebook.

Data Subject’s Rights

Riddle Room acknowledges and respects data subjects’ rights: i) to consent; ii) to be forgotten; iii) to be informed; iii) to have access to their data; (iv) to modify their data; and (v) to data portability in accordance with applicable laws and regulations.

In certain circumstances, you can ask for the data we hold about you to be erased from our records, to be transferred to another organization, to be corrected if it’s inaccurate or incomplete or you can request a copy of the personal data that we hold about you.

Please, contact info@riddleroom.se and we will anonymize all personal data attached to your account. However, please be aware that in certain cases regulatory or legal obligations may prevent Riddle Room from completely deleting your personal data.

Contact

CvH Entertainment AB / Riddle Room
Karlbergsvägen 54, 113 37 Stockholm, Sweden
info@riddleroom.se
+46 732 61 80 50